Guest and General Protocols
What to Expect on Arrival
- All guests will have their temperature checked on arrival. Any guest with a temperature of 38 degrees Celsius or higher will be quarantined in one of our designated isolation rooms and the Ministry of Health (M.O.H.) contacted. The M.O.H’s directives/guidelines will then be followed.
- Hand sanitizing stations will be available in the lobby for guest use.
- All guest luggage will be sanitized.
- Social distancing guidelines will be indicated in the lobby.
What to Expect on our Private Beach
- Hand sanitizing stations will be placed throughout the beach.
- Beach chairs will be placed to enable social distancing.
- All water sports equipment will be sanitized between guest use.
What to Expect in our Food and Beverage Areas
- Guest temperature will be checked prior to entering each dining facility.
- Guests will be encouraged to make reservations for dining in advance.
- Guests will be escorted to their tables that would have already been pre-sanitized for them.
- All buffets will be manned by SeaGarden Employees who will serve guests.
General Protocols
- All suppliers, non-resident visitors, guests, staff, and anyone else entering the property will have their temperatures checked. Individuals who are cleared to enter the resort will be directed to a sanitization station upon entry.
- There will be sanitization stations throughout the resort.
- Our resort will continue to ensure that all our spaces, guest, and staff areas are frequently cleaned and disinfected. This includes guest rooms, elevator and stairwells, food and beverage areas, meeting and conference spaces, gym, tennis courts, beaches, other activity areas, and general resort areas.